What is IT? About IT jobs

Oleh Dubetcky
9 min readAug 24, 2024

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“IT” typically stands for “Information Technology.” It encompasses the use of computers, networks, software, and other technologies to manage and process information. IT includes everything from hardware and software to databases and cybersecurity. It plays a crucial role in various fields, helping businesses, governments, and individuals with data management, communication, and problem-solving.

Photo by Farzad on Unsplash

The field of Information Technology (IT) offers a wide range of job opportunities across different industries. Here are some common roles within IT and what they generally involve:

  1. Software Developer/Engineer: Design, develop, and maintain software applications. This role often requires knowledge of programming languages and software development methodologies.
  2. Systems Administrator: Manage and maintain an organization’s IT infrastructure, including servers, networks, and other systems. Responsibilities include troubleshooting, system updates, and ensuring security.
  3. Network Engineer: Focus on designing, implementing, and managing networks to ensure efficient and secure data communication within an organization.
  4. Database Administrator: Responsible for managing and maintaining databases, ensuring their integrity, security, and performance. Tasks include backup, recovery, and optimization.
  5. Cybersecurity Specialist: Protect systems and networks from cyber threats by implementing security measures, monitoring for vulnerabilities, and responding to incidents.
  6. IT Support Specialist: Provide technical support to users, helping with troubleshooting hardware and software issues, and resolving IT-related problems.
  7. Business Analyst: Bridge the gap between business needs and IT solutions by analyzing business requirements and translating them into technical specifications.
  8. Cloud Engineer: Work with cloud computing platforms (e.g., AWS, Azure) to design, implement, and manage cloud-based solutions.
  9. Project Manager: Oversee IT projects from inception to completion, ensuring they are delivered on time, within scope, and within budget.
  10. Data Scientist/Analyst: Analyze and interpret complex data sets to help organizations make informed decisions. This role often involves working with big data technologies and statistical tools.
  11. DevOps Engineer: Combine software development and IT operations to improve the efficiency of development and deployment processes, often involving automation and continuous integration/continuous deployment (CI/CD) practices.
  12. IT Consultant: Provide expert advice to organizations on how to use IT to meet their business goals. This role may involve evaluating current systems, recommending improvements, and helping with implementation.

Each of these roles requires different skills and educational backgrounds, often involving a mix of technical expertise, problem-solving abilities, and sometimes soft skills like communication and project management.

The most important skills for each of the IT roles mentioned:

1. Software Developer/Engineer

  • Programming Languages: Proficiency in languages like Python, Java, C++, JavaScript, or others relevant to the project.
  • Problem-Solving and Analytical Skills: Ability to tackle complex coding issues and debug effectively.
  • Algorithms and Data Structures: Understanding of fundamental concepts to write efficient code.
  • Version Control Systems: Experience with tools like Git for code management and collaboration.
  • Software Development Methodologies: Familiarity with Agile, Scrum, or similar frameworks for project management.

2. Systems Administrator

  • Operating Systems Knowledge: Expertise in managing Windows, Linux, or Unix systems.
  • Network Configuration: Skills in setting up and maintaining network configurations and services.
  • Troubleshooting: Ability to diagnose and resolve hardware, software, and network issues.
  • Security Practices: Knowledge of security protocols and practices to safeguard systems.
  • Scripting: Proficiency in scripting languages like Bash, PowerShell, or Python for automation tasks.

3. Network Engineer

  • Network Protocols: Understanding of protocols such as TCP/IP, DNS, and DHCP.
  • Network Hardware: Experience with routers, switches, firewalls, and other network devices.
  • Network Design: Skills in designing and implementing network architectures.
  • Troubleshooting: Ability to identify and resolve network connectivity issues.
  • Security: Knowledge of network security principles and tools.

4. Database Administrator

  • Database Management Systems: Expertise in systems like SQL Server, Oracle, MySQL, or PostgreSQL.
  • SQL: Proficiency in writing and optimizing SQL queries.
  • Backup and Recovery: Skills in implementing and managing data backup and recovery processes.
  • Performance Tuning: Ability to optimize database performance and manage large data sets.
  • Security: Understanding of database security practices to protect sensitive data.

5. Cybersecurity Specialist

  • Threat Analysis: Ability to identify and analyze potential security threats and vulnerabilities.
  • Security Tools: Familiarity with tools like firewalls, intrusion detection systems, and antivirus software.
  • Incident Response: Skills in responding to and managing security incidents and breaches.
  • Cryptography: Understanding of encryption and secure communication methods.
  • Compliance: Knowledge of regulations and standards such as GDPR, HIPAA, and others relevant to data security.

6. IT Support Specialist

  • Technical Troubleshooting: Skills in diagnosing and resolving hardware and software issues.
  • Customer Service: Strong communication skills to assist users and provide clear solutions.
  • Knowledge of Operating Systems: Proficiency with Windows, macOS, and/or Linux.
  • Software Knowledge: Familiarity with common software applications and tools.
  • Documentation: Ability to document issues and solutions for future reference and training.

7. Business Analyst

  • Requirement Gathering: Skills in collecting and analyzing business requirements.
  • Communication: Strong verbal and written communication skills to interact with stakeholders and developers.
  • Analytical Thinking: Ability to analyze data and processes to provide actionable insights.
  • Documentation: Proficiency in creating detailed reports, process diagrams, and specifications.
  • Project Management: Understanding of project management principles and methodologies.

8. Cloud Engineer

  • Cloud Platforms: Expertise in cloud services such as AWS, Azure, or Google Cloud.
  • Infrastructure as Code (IaC): Skills in using tools like Terraform or AWS CloudFormation for automating cloud infrastructure.
  • Cloud Security: Knowledge of cloud security practices and tools.
  • Networking: Understanding of cloud networking concepts and configurations.
  • Monitoring and Optimization: Ability to monitor cloud resources and optimize for performance and cost.

9. Project Manager

  • Project Planning: Skills in defining project scope, objectives, and timelines.
  • Team Management: Ability to lead and motivate a team, and manage resources effectively.
  • Risk Management: Proficiency in identifying and mitigating project risks.
  • Communication: Strong skills in communicating project status and issues to stakeholders.
  • Methodologies: Knowledge of project management methodologies like Agile, Scrum, or Waterfall.

10. Data Scientist/Analyst

  • Data Analysis: Expertise in analyzing and interpreting complex data sets.
  • Statistical Tools: Proficiency with tools and languages such as R, Python, or SAS.
  • Data Visualization: Skills in using visualization tools like Tableau or Power BI.
  • Machine Learning: Understanding of machine learning algorithms and techniques.
  • Database Knowledge: Familiarity with data storage and querying using SQL or NoSQL databases.

11. DevOps Engineer

  • Continuous Integration/Continuous Deployment (CI/CD): Experience with CI/CD tools and practices.
  • Automation: Skills in automating deployment processes and infrastructure management.
  • Version Control: Proficiency with version control systems like Git.
  • Scripting: Ability to write scripts for automation, often in languages like Python, Bash, or Ruby.
  • Collaboration: Strong ability to work with development and operations teams to streamline workflows.

12. IT Consultant

  • Business Analysis: Skills in assessing business needs and proposing IT solutions.
  • Technical Expertise: In-depth knowledge of relevant technologies and systems.
  • Project Management: Ability to manage projects, including planning, execution, and delivery.
  • Communication: Strong skills in presenting solutions and interacting with clients.
  • Problem-Solving: Ability to diagnose and resolve complex IT issues and provide strategic recommendations.

Each role has its own unique set of skills, but these core abilities are fundamental to performing effectively and advancing in these careers.

List of relevant courses for each IT role, aligned with the essential skills mentioned:

1. Software Developer/Engineer

Programming Languages:

  • Python: “100 Days of Code: The Complete Python Pro Bootcamp” (Udemy)
  • Java: “Java 17 Masterclass: Start Coding in 2024” (Udemy)
  • JavaScript: “The Complete JavaScript Course 2024: From Zero to Expert!” (Udemy)

Problem-Solving and Analytical Skills:

  • Algorithms and Data Structures: “Master the Coding Interview: Data Structures + Algorithms” (Udemy)

Version Control Systems:

  • Git: “The Complete Git Guide: Understand and master Git and GitHub” (Udemy)

Software Development Methodologies:

  • Agile/Scrum: “PMP Certification Exam Prep Course 35 PDU Contact Hours/PDU” (Udemy)

2. Systems Administrator

Operating Systems Knowledge:

  • Windows: “Windows Server 2022 Administration” (Udemy)
  • Linux: “CompTIA Linux+ (XK0–005) Complete Course & Exam” (Udemy)

Network Configuration:

  • Networking Basics: “The Complete Networking Fundamentals Course. Your CCNA start” (Udemy)

Troubleshooting:

  • IT Support: “IT Support Fundamentals for IT Beginners” (Udemy)

Security Practices:

  • CompTIA Security+: “CompTIA Security+ Certification” (Udemy)

Scripting:

  • Bash: “Linux Command Line For Developers Masterclass — Bash Shell” (Udemy)
  • PowerShell: “Introduction to Windows PowerShell 5.1” (Udemy)

3. Network Engineer

Network Protocols:

  • Networking Fundamentals: “Computer Network: A Core fundamentals of Computer Networking” (Udemy)

Network Hardware:

  • Network Devices: “Cisco CCNA 200–301 — The Complete Guide to Getting Certified” (Udemy)

Network Design:

  • Network Design and Implementation: “Network Design — Cisco CCDA — 200–310 Complete Course” (Udemy)

Troubleshooting:

  • Network Troubleshooting: “Complete Teaching of Network Troubleshooting” (Udemy)

Security:

  • Network Security: “The Complete Cyber Security Course : Network Security!” (Udemy)

4. Database Administrator

Database Management Systems:

  • SQL Server: “Microsoft SQL Server Essentials” (Udemy)
  • Oracle: “Oracle Database Administration” (Udemy)

SQL:

  • SQL: “The Complete SQL Bootcamp” (Udemy)

Backup and Recovery:

  • Database Backup: “Database Backup and Recovery” (Udemy)

Performance Tuning:

  • Database Performance: “SQL Server Performance Tuning” (Udemy)

Security:

  • Database Security: “Database Security Basics” (Udemy)

5. Cybersecurity Specialist

Threat Analysis:

  • Cyber Threats: “Cyber Threat Intelligence” (Udemy)

Security Tools:

  • Security Tools: “The Complete Cyber Security Course : End Point Protection!” (Udemy)

Incident Response:

  • Incident Response: “Certified Incident Handler (ECIH) v2” (Udemy)

Cryptography:

  • Cryptography: “Cryptography and Hashing Fundamentals in Python and Java” (Udemy)

Compliance:

  • Cybersecurity Compliance: “Cybersecurity Masterclass: Risk Management & Compliance” (Udemy)

6. IT Support Specialist

Technical Troubleshooting:

  • IT Support Fundamentals: “Crash Course on Mastering IT Technical Support” (Udemy)

Customer Service:

  • Customer Service Skills: “Customer Service Success: Take Your Skills to the Next Level” (Udemy)

Knowledge of Operating Systems:

  • Windows: “Easily Master Microsoft Windows 11 — The Comprehensive Guide” (Udemy)
  • macOS: “Apple macOS and iOS System Administration 2022” (Udemy)

Software Knowledge:

  • Software Applications: “Ultimate Microsoft Office; Excel, Word, PowerPoint & Access” (Udemy)

Documentation:

  • Technical Writing: “Introduction To Technical Writing” (Udemy)

7. Business Analyst

Requirement Gathering:

  • Business Analysis: “Business Analysis “A to Z” Masterclass” (Udemy)

Communication:

  • Effective Communication: “Soft Skills Masterclass — 5 in 1, Communication, Leadership” (Udemy)

Analytical Thinking:

  • Data Analysis: “Data Analysts Toolbox: Excel, Python, Power BI, PivotTables” (Udemy)

Documentation:

  • Business Documentation: “Risk Management for Business Analysts (PMI-RMP/IIBA-ECBA)” (Udemy)

Project Management:

  • Project Management: “Project Management Professional (PMP)” (Udemy)

8. Cloud Engineer

Cloud Platforms:

  • AWS: “Ultimate AWS Certified Solutions Architect Associate SAA-C03” (Udemy)
  • Azure: “Microsoft Azure: From Zero to Hero — The Complete Guide” (Udemy)
  • Google Cloud: “Ultimate Google Cloud Certifications: All in one Bundle” (Udemy)

Infrastructure as Code (IaC):

  • Terraform: “Mastering Terraform: From Beginner to Expert” (Udemy)
  • AWS CloudFormation: “AWS CloudFormation — Simplified | Hands On with YAML” (Udemy)

Cloud Security:

  • Cloud Security: “CompTIA Security+ (SY0–701) Complete Course & Exam” (Udemy)

Networking:

  • Cloud Networking: “CompTIA Network+ (N10–009) Full Course & Practice Exam” (Udemy)

Monitoring and Optimization:

  • Cloud Monitoring: “CompTIA A+ Core 2 (220–1102) Complete Course & Practice Exam” (Udemy)

9. Project Manager

Project Planning:

  • Project Planning: “Ultimate Microsoft Project Bundle — 4 Courses for MS Project” (Udemy)

Team Management:

  • Leadership and Management: “Management Skills — Team Leadership Skills Masterclass” (Udemy)

Risk Management:

  • Risk Management: “Risk Management Professional (RMP)” (Udemy)

Communication:

  • Project Communication: “Project Management, Business Leadership Communication Skills” (Udemy)

Methodologies:

  • Agile/Scrum: “Agile Scrum for Beginners + Scrum Master Certification Prep” (Udemy)

10. Data Scientist/Analyst

Data Analysis:

  • Data Science Specialization: “The Data Science Course: Complete Data Science Bootcamp 2024” (Udemy)

Statistical Tools:

  • R Programming: “Statistical Thinking and Data Science with R.” (Udemy)
  • Python for Data Science: “Practical Data Science using Python” (Udemy)

Data Visualization:

  • Power BI: “15 days of Power BI — Complete Microsoft Power BI Bootcamp” (Udemy)

Machine Learning:

  • Machine Learning: “Complete A.I. & Machine Learning, Data Science Bootcamp” (Udemy)

Database Knowledge:

  • SQL for Data Science: “Complete SQL and Databases Bootcamp” (Udemy)

11. DevOps Engineer

Continuous Integration/Continuous Deployment (CI/CD):

  • CI/CD: “GitLab CI/CD: Pipelines, CI/CD and DevOps for Beginners” (Udemy)

Automation:

  • Automation with Ansible: “Complete DevOps Ansible Automation Training” (Udemy)

Projects: “DevOps Beginners to Advanced with Projects” (Udemy)

Scripting:

  • Bash Scripting: “Bash Scripting and Shell Programming” (Udemy)
  • Python Scripting: “Automate the Boring Stuff with Python” (Udemy)

Collaboration:

  • DevOps Culture: “DevOps Projects | Real Time DevOps & GitOps Projects” (Udemy)

12. IT Consultant

Business Analysis:

  • Consulting and Business Analysis: “Business Analysis Modeling Skills & Techniques” (Udemy)

Technical Expertise:

  • Product Marketing: “Product Marketing for Technology Companies” (Udemy)

Project Management:

  • Retail: “Retail for Business Analysts and Management Consultants” (Udemy)

Communication:

  • Consulting Communication Skills: “Management Consulting Skills Mastery” (Udemy)

Problem-Solving:

  • Problem-Solving Techniques: “Mastering Algorithm Design: Boost Your Problem-Solving Skill” (Udemy)

These courses should provide a solid foundation and enhance your skills in each respective role. Many of these platforms also offer certifications that can further validate your expertise.

Is there a particular IT career you’re interested in learning more about?

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Oleh Dubetsky|Linkedin

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Oleh Dubetcky
Oleh Dubetcky

Written by Oleh Dubetcky

I am an management consultant with a unique focus on delivering comprehensive solutions in both human resources (HR) and information technology (IT).

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